Experiencing a difficult and complex interpersonal conflict at work?
Looking for a professional mediation and conflict resolution service?
Need the mediation to start now not later?
We hold the most difficult discussions for you.
Conflict in the workplace impacts not only on the employees directly involved, but also on others in the broader team or business, sapping morale and paving the way for a formal complaint, formal investigation, or workers’ compensation claim. Not surprisingly, workplace conflict can quickly become costly and messy. Yet dealing with conflict resolution internally can be tricky.
We provide a professional and efficient conflict resolution service using mediation and other alternative dispute resolution strategies as appropriate for each unique situation.
We are experienced mediators and a member of Resolution Australia. We understand how challenging these situations can be for HR and Managers to address and our process ensures that we develop a rapid understanding of your needs and work with you to resolve the challenges, strengthening your approach, not undermining your business needs.
We only mediate with disputants after first seeing each person separately and only proceed to facilitated mediation where the ground work for a successful outcome has been laid.
We understand that by the time interpersonal conflict at work has reached the point of mediation the provision of a prompt mediation service is essential. Accordingly, we guarantee our availability to commence the mediation process within 48-hours of a mediation referral.
To help organisations better internally resolve workplace conflict, we also provide training on topics such as Toxic Behaviour, Difficult Conversations, and Workplace Investigations.
McPhee Andrewartha assisted with a highly sensitive mediation and was critical in securing a good outcome for all concerned in a short time frame. I was particularly impressed with how quickly they grasped the key issues, the speed of his response and how sensitively and professionally the matter was dealt with…The process followed by McPhee Andrewartha is sound, thorough and designed to make sure that all perspectives are considered. I would certainly use their services again in the future.
Contact us to find out how we can help with mediation or conflict resolution.
